Terms of Service

1. Acceptance of Terms

By accessing and using UAE Contractors Hub, including our contractor management portal, payment services, and B2B solutions, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Overview

UAE Contractors Hub provides multiple services including:

• Contractor Directory: B2C platform connecting customers with verified contractors
• Management Portal: B2B software for contractor business management
• Payment Processing: Secure payment and subscription management services
• Lead Generation: Customer inquiry and lead management system

3. Contractor Portal Usage

3.1 Portal Access

Access to the contractor management portal is granted based on subscription plans. Portal features include lead management, quotation tools, and business analytics.

3.2 Portal Responsibilities

• Maintain accurate business information and contact details
• Respond to customer inquiries within reasonable timeframes
• Use quotation tools professionally and accurately
• Maintain data security and protect login credentials
• Comply with UAE business regulations and licensing requirements

3.3 Portal Restrictions

• No sharing of portal access with unauthorized users
• No use of portal for illegal or fraudulent activities
• No manipulation of lead or quotation data
• No reverse engineering of portal software

4. Payment & Subscription Terms

4.1 Subscription Plans

We offer various subscription plans including Basic (Free), Premium (AED 1,000/year), and Platinum (AED 2,000/year) with different features and portal access levels.

4.2 Payment Processing

• All payments are processed securely through our payment partners
• Subscription fees are charged annually in advance
• Payment methods include credit cards and UAE-specific payment options