Al Mutakamela Vehicles Testing And Registration Al Qouz

You WILL fall your vehicle renewal here at least once so they make more money. No matter how insignificant or minor the issue. Please take your car to another center for the second test if you already failed here. Make sure they don't get the money. I took my "failed" car directly to where I should have gone in the first place, Tasjeel. And of course it passed.

I enter at 03:00 pm Very long time for rta pass now more than 45 minutes still waiting to take token still i didnt get the token Now it is 05:15 Still our number not come 05:45 i finish the transaction More than 2:30 minutes only to change ownership The worst place to come

I find it the best option for Vehicle passing in Al qouz. If you want to experience good service 👍 try to approach in the morning 🌄 before the afternoon

I would like to provide some feedback regarding my recent experience while obtaining vehicle registration paperwork. I understand that busy periods can be challenging, and I appreciate the efforts of the team under such circumstances. During my visit, I inquired about the availability of a VIP service—similar to what I have experienced at other registration centers—to help expedite the process. When I asked about this option, I was informed by the employee, Issa Abbas, that such a service existed and was directed to the reception for assistance. I found this response confusing, as it did not match my previous experiences, and it resulted in a moment of personal discomfort. I believe that ensuring consistent, clear, and precise communication about available services can significantly enhance customer satisfaction. I share this feedback with the intention of supporting improvements in service clarity. Thank you for considering this input.

My test report states the test itself took 16 minutes, which may be accurate. However, I spent over an hour at the facility to get my car back. While there are eight counters for registration and testing, only three were operational. Despite this, the authorities provided a very fast and efficient reporting process, sending messages and a soft copy of the report. The main issue was the significant delay after the test was completed. It took half an hour to receive my vehicle license, and my car was left with the window open and the key inside