Al Zaabi Autocare Auto Service Car Repair in Abu Dhabi الزعابي للعناية بالسيارات

0 star for this workshop. The staff and services are just below average. The staff don’t care about their customers. I visit at 7pm and at 8pm everyone from the tyre replacement area and the front office staff left their workshop without even informing anyone. I was just waiting for 2 hours and no one was there to answer me. Upon shouting one person came to me saying he is in charge of that place and is saying me that the staff finished their duty at 8pm and they left the place already. I was shocked that the in charge don’t know anything about the waiting customers. Next day I visited and met the manger to discuss with him the issue happened previous evening. To my surprise the manager told me that we are different management and you car was under different management. Under one board there are 2 different managements are working. They are just blaming each other. It’s totally unprofessional behavior. The work shop is running with this kind of staff and managers. It’s totally a mismanagement.

All thanks and appreciation to Mr. Donald from the Al Zaabi staff for his extraordinary service and support. He consistently goes above and beyond in taking care of Al Zaabi’s customers. Highly recommended to visit Al Zaabi and look for Mr. Donald – you’ll be in excellent hands. (that's him on the photo)

I went in for an oil change for my Mercedes, and the experience was extremely disappointing. I had to wait over six hours for a simple oil change. Despite clearly stating my specific oil grade three times, the service advisor, Rajwan Ahmed, assured me the correct oil would be used. However, when I personally went to their workshop area to check (where clients are not allowed to) , I found out they were about to use the wrong grade. They had to send a driver to purchase the right one. I had to withdraw the car without further service after oil. I still had to pay the full amount and nothing offered to make it up. They may appear professional, but unfortunately, their actions say otherwise.

Excellent service and a great experience! The team is professional and very helpful. They repaired my car efficiently and quickly. The prices are reasonable, and the quality of work is outstanding. I highly recommend them. Thank you!

Excellent Service and Professional Team! I recently had my car serviced at Alzaabi Auto Care, and I couldn’t be more satisfied with the experience. The team is highly professional, knowledgeable, and genuinely cares about their customers. They provided a thorough diagnosis, explained everything clearly, and ensured that the repairs were done to the highest standard. The workshop is well-equipped, clean, and organized, reflecting their commitment to quality service. The staff was friendly, honest, and transparent about costs—no hidden fees or unnecessary upselling. My car now runs smoothly, and I truly appreciate their dedication to customer satisfaction. I highly recommend Alzaabi Auto Care to anyone looking for reliable and efficient auto services in Abu Dhabi. Keep up the great work!