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Bulk order process includes: quantity discounts, dedicated account managers, special pricing for contractors, scheduled deliveries, storage options, and order tracking. Many stores offer credit terms for registered business customers.
Services often include: tool sharpening, key cutting, paint mixing, equipment rental, basic repairs, product assembly, custom cutting services, and technical advice. Some stores offer installation services for purchased products.
Common stock includes: tools and equipment, building materials, plumbing supplies, electrical components, paint and supplies, garden tools, safety equipment, and general hardware. Many stores also offer rental services for power tools.
Policies typically include: 14-30 day return period for unused items, manufacturer warranty support, defect replacements, satisfaction guarantees, and special warranties for power tools. Some stores offer extended warranty options.